100% Web Based
You can access your reservations from your phone, tablet, laptop, back office computer, hostess stand, and home computer. Because there are no equipment cost, we don't have to charge set up fees OR require a contract. In fact, we offer a 30 day free trial.
Get to Know Your Customers Better
Building relationships with your customers helps you deliver a personal experience. Our Customer Relationship Management tools (CRM) give you quick access to customer info, notes, reservation history, and profile pictures. It's lets you say things like "Hi John, glad to see you back. Would you like your regular table?"
Track All of Your Marketing at Once
We divide reservations into different sources: direct (added by your staff), website, concierge, and affiliate site. Our Reporting section offers convenient graphs about each source that you can modify by date range and save as PDF.
Mobile Optimized Booking
Reservation Genie uses responsive design which means each page of our website changes shape to fit the screen of the person viewing it. With mobile users representing about 30% of all website visits, it's important that you cater to these users. With Reservation Genie, your customers don't have to pinch to zoom in and out while booking.
Create Stronger Customer Loyalty
Our VIP system brings customers back more often. You set up a VIP Perk, Reservation Genie keeps track of how often customers visit, and the top 10 customers get perks on future reservations. You control the VIP perk and pass the incentive directly to the customer so there are no middle man fees. Learn more →
Promote Off Peak Hours
Reservation Genie helps you spread out traffic during busy times so you can serve more customers. We do this by enabling you create and attach customized perks to particular times of each day. When customers are selecting the time, they can choose to come in earlier for a perk. Because the perks are customizable, you can enter anything that fits your brand such as a complimentary round of presecco, 15% off the check, or chef's choice sushi roll.
Cater to Mobile Phone Users
In this day and age, a mobile optimized website is a must. With Reservation Genie, one is included in your monthly fee. Our mobile websites are easy to implement and feature sections for About Us, Map, Gallery, Contact, Reservations, Hours, and Menus. The menus option is for restaurants only and is imported directly from OpenMenu.
Visit our blog post to learn more about mobile optimized restaurant websites.
Strengthen Concierge Relationships
We give you tools to invite concierges to join your referral network, track their referrals, and even pay them for you. You can set up quarterly referral contests and our site emails you the results. Keeping track of your concierge relationships helps you be consistent. When you're consistent, they're consistent.
Say Goodbye to Unnecessary Cover Fees!
Reservation Genie costs just $49 per month and never charges cover fees for reservations from your website or customers who come back to book directly through Reservation Genie in the future. This means as more people use our system, our invoices don't slowly creep higher.
Compare Our Prices To Open Table
|Open Table||Reservation Genie|
|Set up Fees||$600||$0|
|Regular Reservations||$1 per cover||Free|
|Off Peak Fees||$7.50 per cover||Customizable Perks|
|Loyalty Program||None||Customizable Perks|
|Concierge Referral Program||None||$2 per cover *|
* This program is optional. We help you set up a concierge referral program and charge $2 per person for their referrals. The price is a little high because we give $1 per person directly to the concierge. We also offer them incentives to invite other concierges, prizes for top concierges, etc. For some venues this is a major asset. Others have no concierge fees and their invoices are a flat $49 each month.