Take a Tour - Reservation Genie

100% Web Based
Get to Know your Customers Better
Track All of your Marketing at Once
Mobile Optimized Booking

100% Web Based

You can access your reservations from your phone, tablet, laptop, back office computer, hostess stand, and home computer. Because there are no equipment cost, we don't have to charge set up fees OR require a contract. In fact, we offer a 30 day free trial.

Get to Know Your Customers Better

Building relationships with your customers helps you deliver a personal experience. Our Customer Relationship Management tools (CRM) give you quick access to customer info, notes, reservation history, and profile pictures. It's lets you say things like "Hi John, glad to see you back. Would you like your regular table?"

Track All of Your Marketing at Once

We divide reservations into different sources: direct (added by your staff), website, concierge, and affiliate site. Our Reporting section offers convenient graphs about each source that you can modify by date range and save as PDF.

Learn More About Reporting Tools →

Mobile Optimized Booking

Reservation Genie uses responsive design which means each page of our website changes shape to fit the screen of the person viewing it. With mobile users representing about 30% of all website visits, it's important that you cater to these users. With Reservation Genie, your customers don't have to pinch to zoom in and out while booking.

Create Stronger Customer Loyalty
Promote Off Peak Hours
Cater to Mobile Phone Users
Strengthen Concierge Relationships

Create Stronger Customer Loyalty

Our VIP system brings customers back more often. You set up a VIP Perk, Reservation Genie keeps track of how often customers visit, and the top 10 customers get perks on future reservations. You control the VIP perk and pass the incentive directly to the customer so there are no middle man fees. Learn more →

Promote Off Peak Hours

Reservation Genie helps you spread out traffic during busy times so you can serve more customers. We do this by enabling you create and attach customized perks to particular times of each day. When customers are selecting the time, they can choose to come in earlier for a perk. Because the perks are customizable, you can enter anything that fits your brand such as a complimentary round of presecco, 15% off the check, or chef's choice sushi roll.

Cater to Mobile Phone Users

In this day and age, a mobile optimized website is a must. With Reservation Genie, one is included in your monthly fee. Our mobile websites are easy to implement and feature sections for About Us, Map, Gallery, Contact, Reservations, Hours, and Menus. The menus option is for restaurants only and is imported directly from OpenMenu.

Visit our blog post to learn more about mobile optimized restaurant websites.

Strengthen Concierge Relationships

We give you tools to invite concierges to join your referral network, track their referrals, and even pay them for you. You can set up quarterly referral contests and our site emails you the results. Keeping track of your concierge relationships helps you be consistent. When you're consistent, they're consistent.

Say Goodbye to Unnecessary Cover Fees!
Compare to Open Table

Say Goodbye to Unnecessary Cover Fees!

Reservation Genie costs just $49 per month and never charges cover fees for reservations from your website or customers who come back to book directly through Reservation Genie in the future. This means as more people use our system, our invoices don't slowly creep higher.

Compare Our Prices To Open Table

	Open Table	Reservation Genie
Set up Fees	$600	$0
Monthly Fee	$199	$49.00
Regular Reservations	$1 per cover	Free
Off Peak Fees	$7.50 per cover	Customizable Perks
Loyalty Program	None	Customizable Perks
Concierge Referral Program	None	$2 per cover *

* This program is optional. We help you set up a concierge referral program and charge $2 per person for their referrals. The price is a little high because we give $1 per person directly to the concierge. We also offer them incentives to invite other concierges, prizes for top concierges, etc. For some venues this is a major asset. Others have no concierge fees and their invoices are a flat $49 each month.

Turn Reservations Into Marketing

Resevation Genie turns the headache of taking reservations into an effective marketing strategy. We offer unique tools that help you build relationships with customers, concierges, food bloggers, and online guides.